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Important Notice for Customers

We kindly request all customers to ensure that their order was placed directly through our official website before contacting us for any support, returns, or refunds.

Please note that we are not responsible for orders placed on any other websites, marketplaces, or third-party platforms using similar product names.

Due to an increasing number of inquiries regarding orders not placed with us, we request that you verify your purchase source carefully. This helps us serve genuine customers more efficiently and avoid unnecessary delays.

If your order is confirmed to have been placed through our official website, we are always happy to assist you.

Thank you for your understanding and cooperation.

Business Hours: Monday to Friday, 9:00 AM to 6:00 PM (EST)